Privacy Policy for Plum Digital Hub
Effective Date: 1/1/2025
At Plum Digital Hub, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and business details that you provide when you contact us, fill out a form, or engage our services.
- Non-Personal Information: Technical data, such as IP address, browser type, operating system, and website usage statistics, collected via cookies and similar technologies.
- Payment Information: If you purchase services, payment details may be collected through secure third-party payment processors.
2. How We Use Your Information
We use the information collected for the following purposes:
- To communicate with you regarding your inquiries, projects, or services.
- To provide and improve our digital marketing, web design, and related services.
- To personalise your experience on our website and deliver content that matches your interests.
- To process payments and manage billing.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We respect your privacy and will not sell, rent, or share your personal information with third parties except:
- When necessary to provide services, such as collaborating with subcontractors or service providers.
- To comply with legal obligations, court orders, or government requests.
- In the event of a business transaction, such as a merger or acquisition, where your data may be transferred as part of the assets.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and gather analytics. Cookies help us:
- Understand how visitors interact with our website.
- Provide a smoother and more personalised experience.
You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure. This includes using secure servers, encryption, and access control measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at service@plumdigitalhub.com.au
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Plum Digital Hub
Email: service@plumdigitalhub.com.au
Phone: 0408822699
Thank you for trusting Plum Digital Hub with your digital marketing and website needs. We are committed to safeguarding your privacy.